Computer and Laptop repair services

Are you tired of dealing with computer support, calling and being put on hold just to get a standard, runaround answer to your questions instead of fixing your problem?

At Kontech, we focus on providing comprehensive computer repair services without unnecessary technical jargon talk, at very affordable rates.

How does it work?

We make it easy to you and come to customer's office or residence. Or you can simply drop off your computer equipment at one of our shops in Philadelphia, and we'll perform thorough diagnostics, repair and QA, then return it to you.

Kontech offers a wide range of computer repair and diagnostic services. Here are the highlights:

Computer Checkup

For a small fee we’ll make sure you're getting the most out of your computer with this checkup service. Our technicians make certain that everything is in working order and remove any unnecessary software clutter to improve your PC's or laptop’s performance. At the same time we also make sure that all critical updates, software patches, virus definitions and security enhancements are up to date.

Computer Diagnostics

With our diagnostic service we get to the root of the problems afflicting your computer and hindering it from normal operation. After having tested all of the software and hardware components of your computer we attempt to diagnose and explain any problems we discovered. Based on our finding we are able to provide the customer with an accurate quotation for the repair. We only charge a nominal fee for the diagnostic service that is waived toward the service fee if repair quote is approved.

Computer Setup, Peripheral Installation, Hardware Upgrades

Let the professionals set up your new computer, computer peripherals such as monitor, keyboard, printer, scanner, mouse, video card, network interface card (NIC), hard drive, optical drive, etc. We make sure that the most recent device drivers are installed and/or the software suite for the hardware device is configured properly. We also provide the home theater system installation, speakers setup and wiring and more. 

Memory (RAM) Installation

Is your computer or server running out of steam? Wait, don’t replace it just yet. For a relatively small expense we can significantly enhance your computer’s performance by adding more memory (RAM). We carefully match up your motherboard make/model and speed with the appropriate memory chips and purchase the RAM for you. We then install RAM stick(s) into your laptop, desktop or server. 

Computer Optimization

With this service we make certain that your PC or Mac runs smoothly and securely while online. Kontech technicians take very systematic approach to enhance the speed and overall computer/server performance, ensure critical security features are in place, remove unwanted programs from startup and the registry, and make sure your PC or server isn’t the bottleneck of your IT operations.

Get that important piece of software up and running on your computer with this software installation service. We will install and/or repair, configure, and update one software title and add convenient desktop, start menu, and quick launch bar shortcuts for quick and easy access. (The software itself is not included.)

Software Suite Installation and Configuration

The Internet is a very unsafe place anymore; therefore protecting your computer from harmful factors looming on the Web is a must. You can minimize the threat of malicious web traffic by utilizing this software suite installation service we offer. We will install (or repair, if necessary), configure, and update antivirus, antimalware, antispyware, firewall, anti phishing software and make it convenient to access for the customer. We also educate the client about using these software suites and make aware of potential way of introducing computer virus infections.

Operating System Install and Reinstallation

By running the most recent operating system with the latest security updates and patches helps maximize computer’s performance and tighten security. We advice, you don’t try OS installation on your own, as it can take hours, and you will run into problematic points during the process. And, if not done correctly we may end up having to start all over again. Let’s leave it to experts, who’s done it numerous of times. Kontech provides complete, professional installation, including faulty OS reinstallation, device drivers install, and updates. 

Virus, Worm, Trojan, Malware and Spyware Removal

Computer infections with malicious programs such as viruses and malware have become increasingly complex anymore as they involve more aspects of the computer system. This service encompasses various diagnostics and manual repair tasks tailored on case by case basis, depending on the kind of infection, extensiveness, etc. Te ultimate outcome is that we uncover and solve any operating system problems, remove ALL viruses and spyware infections, thoroughly test the system and optimize it for the best performance.

 Other services include:

  •  Spyware, adware, greyware removal
  • Identity-stealing trojan programs cleanup
  • Windows registry cleanup
  • Startup environment cleanup for faster boot-up
  • Computer hard drive defragmentation to improve performance
  • Computer cleanup: temporary files, Internet cache cleanup to free disk space and reduce the "clutter" on your computer
  • Dust and grime build-up clean out, lubrication of moving components
  • Hard drive testing and diagnostics
  • Updates of Windows critical security patches
  • Anti-Virus, Anti-Spyware program definition updates
  • Check of the firewall and other security programs

We offer service for most personal computer, laptop and peripherals brands including: Apple, Dell, Sony Vaio, HP, Canon, Compaq, Toshiba, E-Machine, Fujitsu, IBM, Lenovo, Acer, Hewlett Packard, Palm, Alienware, Gateway and models such as: Dimension, Optiplex, Inspiron, Latitude, Lifebook, Presario, 310, 510, 710, Media Center, Profile 5, Gaming PC, Tablet PC, 200, M275, M350, M405, 405, M505, M675, 8000T, 8000Z, SR1000T, SR1000V, SR1000Z, SR1010V, Pavilion, a650, a610, a600, a400, zd7000, zt3000, zx5000, zv5000v, zv5000t, ze4000, ze5000, R3000Z, R3000T, X1000, 2500, 2100Z, X505, V505, and many others.

We proudly serve Philadelphia Metro Area and surrounding counties: Bucks and Montgomery, New Jersey and Delaware.